Water/Sewer Billing

The City of Hudson provides water and sanitary sewer service to the vast majority of City of Hudson and Village of North Hudson residents, businesses, industries and public entities. In addition, storm water management charges are included on billings for both municipalities.

ALL CUSTOMERS

Please include a call back number in any voice messages or email messages, so the billing staff may contact you to make certain they have all of the information they need to establish service and so they have the opportunity to explain the billing process and charges to you.

SETTING UP UTILITY SERVICE
PROPERTY OWNERS (not rental units) 

If you need to establish a new service, change service or discontinue service, you should complete this utility change form. Property owners (not rental units) may also contact either Krissy Collins or Michelle Zinkgraf in the Utility Billing Department at 715-386-4765, ext. 128 and ext. 111 or by emailing Krissy. A meter reading will need to be scheduled with charges calculated in order to close the account for the previous property owner.

RENTAL UNITS

All changes in the party responsible for the billing on rental properties must be submitted by the owner of the property in writing by using this form. All changes in the party responsible for the billing on rental properties must be submitted by the owner of the property in writing. For changes in ownership, a meter reading will be scheduled with charges calculated in order to close the account.

The City provides a notice to the owners of rental properties of unpaid utility billings within 14 days after the due date for the bill.

NEW UTILITY RATES

New Utility rates took effect in October 2021. Please follow the link that follows for more information.

Utility Rates Effective January 2022 (PDF)

BILLING CYCLES

The City of Hudson mails quarterly statements for water and sewer service during the third week of the following months: January, April, July and October and are due on the 15th of the following month. If you do not receive a quarterly statement by the last day of the months noted above, please contact the Utility Billing Department at the number noted above.

A regular number 10 envelope is used, with bright blue lettering indicating "UTILITY BILL ENCLOSED." This format provides more security and confidentiality, plus space for more information. 

PAYMENT OPTIONS

IN PERSON 

Cash, Check or Money Order are accepted for payment at the Hudson Public Utilities, 1201 Livingston Rd, during regular business hours (8:00 a.m. to 4:00 p.m., Monday through Friday, except holidays). Please bring your stub or your bill with you.

BY MAIL  

A Check or Money Order along with your bill stub can be mailed to: Hudson Public Utilities, 1201 Livingston Rd, Hudson, WI 54016. Please allow enough time for the payment to be received by the due date.

DROP BOXES 

A Check or Money Order along with your bill stub can be placed in an envelope and then deposited in our drop box. It is located on the West side of the Public Utilities building, 1201 Livingston Rd, Hudson, WI.

AUTOMATIC WITHDRAWAL 

If you wish to have your payment automatically deducted from your checking account, please print and complete the Hudson Utilities Automatic Bill Pay Form (PDF), then return it to the City with your next utility payment.

ONLINE PAYMENT 

If you would like, pay and view your bills online.

DELINQUENT CHARGES

The City sends notice of delinquent utility charges to customers on October 15th of each year. If payment is not made in full by November 1st of each year, a 10% penalty is added. Any delinquent amounts not paid to the City by the end of the business day on November 15th of each year is placed on that year's tax roll. Delinquent refuse collection charges due to Advanced Disposal (formerly Veolia Waste Services) will also be included. These charges will be levied against the parcel of property at the street location where the delinquent bills occurred.

QUESTIONS
Please direct questions to the Utility Billing staff at the phone number or email address in the "Contact Us" section at the top of the page.